FAQs
Do you take custom orders?
Custom orders are CLOSED as of February 21, 2024
Your rope vessel can easily form back into its shape with your hands, but using an iron on your cotton setting with steam will help it go back to shape quickly if necessary. To clean, spot clean with gentle soap and air dry. I've also had luck with using a Tide To-Go pen!
Do you take wholesale orders?
As of January 1st 2021, I will no longer be accepting wholesale orders.
All materials are sourced from the USA, except for a few cork pieces (i.e. straps, fabric) that are purchased from Portugal. They harvest cork sustainably and the quality is top notch. The rope is 100% unbleached cotton, and made for me right here in Maine. The hemp and flax linen rope is raw and organic, and also sustainably sourced.
Rope wares items generally 7-10 days out. Clothing & accessories can take 2-3 weeks. This is not including actual shipping time.
Custom items will vary on turnaround time, but I will give an estimate at the time of inquiry.
I use an industrial zigzag machine, Reliable 2300SZ
What do you use to dye the rope?
I primarily use a fiber reactive dye purchased from Dharma Trading Co. It allows for strong, consistent, permanent colors. It is also safe for chemically sensitive people. I've also started botanically dyeing the rope with extracts as well as foraged items found in my woods, or nearby!
Do you accept returns/exchanges?
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges, but please contact me if you have any problems with your order.
The following items can't be returned or exchanged, because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale